If you file in-person or by using H&R Block software, you also get a 100% satisfaction guarantee through which you only pay for services after you receive and approve your tax return. Through the Maximum Refund Guarantee, your tax preparation fees will be refunded if you discover an error in your tax returns made by H&R Block or its software that results in a smaller refund than what you are entitled to. If the IRS or state government charges you any penalties or interest for errors in your tax return prepared through or by H&R Block, the company will reimburse you for those charges up to $10,000. Through the 100% Accuracy Guarantee, H&R Block ensures your tax returns are completely free of errors. If you find yourself surprised by any unexpected costs from H&R Block, you will receive 20% off tax-preparation services for the subsequent year.
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Through the No Surprise Guarantee, H&R Block ensures full transparency of pricing and procedures up front. Whether you file online, in-person through an H&R Block office or by using the official software, H&R Block offers a No Surprise Guarantee, 100% Accuracy Guarantee and Maximum Refund Guarantee. Tax-preparation services from H&R Block come with several guarantees depending on how you file.